Notice Regarding the Processing of Personal Data and Cookie Policy

This Cookie Policy explains how the ELDREM platform uses cookies and similar technologies on its website and through its digital services. By using the platform, users acknowledge that they have been informed about the use of cookies under the terms described in this policy.

Cookies are small text files stored on a user's device (computer, smartphone, or tablet) when accessing the website. They allow the platform to recognize the device and help ensure proper functionality, security, and optimization of the website.

• Strictly necessary cookies to ensure the proper functioning of its services, including user authentication, session management, and account security. These cookies cannot be disabled without affecting the functionality of the platform.
• Analytics and performance cookies to collect statistical information about how users interact with the platform in order to improve our services. These data are processed in an aggregated or anonymized form whenever possible.
• Functional cookies to remember user preferences, such as language selection or account settings.
• Marketing cookies may also be used to display relevant content and measure the effectiveness of advertising activities if advertising campaigns are implemented.

Cookies may be:

• Session cookies, which are automatically deleted when the browser is closed.
• Persistent cookies, which remain stored on the user's device for a specified period or until manually deleted.

Users may modify or withdraw their cookie consent at any time through the cookie banner or their browser settings. Disabling strictly necessary cookies may prevent certain features of the platform from functioning properly.

Cookies may collect information including:

• IP address
• Device type
• Browser type
• Operating system
• Session information
• Platform interaction data

Such information is processed in accordance with our Privacy Policy.

The operator reserves the right to update this Cookie Policy at any time. Any changes will be published on the website, and users are encouraged to review this page periodically.

For any questions regarding our use of cookies, users may contact us using the official email address published on the platform.

Personal data are processed by the ELDREM operator of the platform, Eldrem Studios LLC, a company registered and operating under the laws of the State of Delaware, United States, with Employer Identification Number (EIN) 36-5179469, headquartered at 1111B S Governors Ave Ste 45047, Dover, DE 19904. Contact details are available on the website.

The platform may collect information provided directly by users when creating an account, including:

• Username
• Email address
• Encrypted password
• Referral code (where applicable)

The platform may also automatically collect information generated through the use of its services, including:

• IP address
• Device information
• Login data
• Account activity
• Platform usage information

Where paid services are available, payment information is processed exclusively through authorized third-party payment providers and is not stored directly by the platform.

Personal data are processed for the following purposes:

• Creating and managing user accounts
• Providing platform services
• Ensuring platform security
• Preventing fraud
• Managing administrative communications
• Improving user experience
• Complying with applicable legal obligations

Personal data are processed on one or more of the following legal grounds:

• Performance of the agreement entered into by accepting the platform's Terms of Service
• User consent (for activities such as marketing communications or optional cookies)
• Compliance with legal obligations
• Legitimate interests related to platform security, fraud prevention, and service improvement

Personal data are retained for as long as the user's account remains active and thereafter for the period necessary to comply with legal obligations or defend the operator's legal rights. Upon request, personal data may be deleted in accordance with applicable laws, except where retention is required by law.

Depending on your place of residence, you may have specific legal rights regarding your personal data under applicable privacy laws, including the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and other applicable U.S. state or international privacy laws.

Subject to applicable law, you may have the right to:

• Access & Data Portability – Request confirmation of whether we process your personal data and obtain a copy of your personal data in a portable format.
• Correction – Request correction of inaccurate or incomplete personal data.
• Deletion ("Right to be Forgotten") – Request deletion of your personal data, subject to applicable legal exceptions.
• Restriction or Objection – Request that we restrict or object to certain processing activities, including direct marketing where applicable.
• Opt-Out of Data Sales or Targeted Advertising – Eldrem Studios LLC does not sell personal data for monetary consideration. Where applicable, you may request that we do not share your personal data for targeted advertising.
• Non-Discrimination – We will not discriminate against you for exercising your privacy rights.
• Appeal or Lodge a Complaint – Where permitted by law, you may appeal our decision regarding your privacy request or submit a complaint to your local supervisory authority.

Exercising Your Rights

To exercise any of your privacy rights, please contact us using the contact information provided on our website.

For your protection, we may request information necessary to verify your identity before processing your request.

We will respond within the timeframes required by applicable law.

The operator implements appropriate technical and organizational measures to protect personal data, including:

• Password encryption
• Secure (SSL/TLS) connections
• Restricted access to personal data
• Access limited to authorized personnel only

Personal data may be stored and processed on servers located within or outside the European Union, subject to applicable laws governing international data transfers and appropriate safeguards.

The operator reserves the right to update this Privacy Policy at any time. The latest version will always be published on the website and becomes effective upon publication.

For any questions or requests regarding personal data protection, users may contact the operator using the official contact details provided on the platform.